Lending Club

Well, I had the pleasure of working with Jon! He was very kind, welcoming and super knowledgeable of any and all my questions. Needless to say, wonderful customer service skills and just all around great job! Thanks Jon! Guess we are locked in for 5 years!!! Thank you Lending USA for allowing me this opportunity to settle my accounts!

I am very satisfied and blessed to work with Gonzalo, who took his time to explain to me ( step by step ) everything about the financial process and service that lending USA offer to their clients. Thank you Gonzalo and keep up your good work ethic and keep helping people out. Best regards

I can say by working with Erica Hendrix the process was so enjoyable. She explained everything answered any questions. I had talked me through anything and everything. I did not feel pressured. I did not feel nervous. She made it so enjoyable. She’s definitely an asset to your company and I look forward to future endeavors well hopefully not on Bill pay thank you so much and have a great day.

⭐⭐⭐⭐⭐ Absolute Perfection! Erica is an Industry Legend!Working with Erica was an absolute dream from start to finish! Calling her a loan coordinator doesn't do her justice. She is a financial superhero and hands down the most helpful, caring, and easy-to-talk-to person in the universe!From our very first conversation, her warmth and incredible energy instantly washed away all my stress. She has this rare, magical ability to make complex loan jargon sound simple, clear, and completely manageable. No question was too small for her, and she answered every single one with pure patience and a genuine smile you could literally hear through the phone.Erica doesn't just process paperwork; she invests her whole heart into your journey. She advocated for me every step of the way, kept me updated constantly, and made me feel like I was her only client. If you want a seamless, stress-free loan process wrapped in unmatched positivity and top-tier professionalism, you need Erica in your corner. She is truly elite!

I have spoke into two people at US Landing, a gentleman by the name of manual and gentlemen, by the name of Julio, they have been absolutely excellent. They are so kind. So polite and so patient. I have Had very good service with this company . They Are very knowledgeable and have answered all my questions. I feel that more companies need Employees. Like these to gentlemen. I highly recommend them.

I've been requesting a detailed transaction history for almost a year and they're refusing to give it to me.I'm very disappointed I paid my bill perfectly never late not one time and they won't give me a copy of my transaction history. I wouldn't recommend borrowing from this place. That's seems strange they won't give me that.

Jon was very helpful in explaining the terms of the loan. He didn't mind stopping for each of my questions before moving on to the next thing. LendingUSA definitely is blessed to have him helping their customers with financial issues.

I was impressed very by John , with his attitude, patience and consistency. He was adamant in getting in touch with me. He made feel very comfortable with his abilities in taking care of me. Thanks to John.

This concerns Julio Garcia. Julio did an outstanding job from start to finish. He was professional, knowledgeable, patient, and genuinely committed to providing exceptional customer service. Whenever I had questions about the loan terms, payment schedule, due dates, or any other aspect of the process, Julio took the time to go through each question with me one at a time. He never rushed me or made me feel like my questions were unimportant. Instead, he explained everything clearly, made sure I fully understood each answer before moving on, and gave me complete confidence that I was making informed decisions. When I requested that all future communication be handled exclusively through Julio, he immediately took the initiative to speak with the other employees and ensured that my request was clearly communicated and respected. That level of ownership, follow-through, and personal accountability is rare. Julio represents your organization with excellence. His professionalism, patience, integrity, and dedication to outstanding customer service made this one of the best customer service experiences I have had. He has earned my complete confidence, and I give him the highest rating possible without reservation. Matthew Jordan